James Williams - Director
James Williams is the Director at Michael Williams Engineering Ltd, the designers and manufacturers of Big Brute Industrial Vacuum Cleaners, who offer one of the largest ranges of industrial vacuum cleaners in the world. With a strong focus on operational efficiency, James has recently overseen the successful implementation of a company-wide Sage 200 ERP solution, streamlining production processes to enhance business performance.
In addition to driving operational improvements, James is actively involved in sales development, working closely with the sales manager to strengthen the team's customer service and solution-finding skills. Passionate about workplace health and safety, he is committed to fostering a positive safety culture across all aspects of the business, ensuring the well-being of employees.
James is also leading the company's efforts to achieve ISO 9001 accreditation, along with ISO 14001 and OHSAS 18001 certifications, demonstrating his dedication to quality management, environmental responsibility, and occupational health and safety.
Education and Qualifications
1994-1995 University of Surrey
Master of Science (MSc) in Medical Physics - Distinction
1990-1994 University of Bath
Bachelor of Science (BSc) in Physics with Applied Physics - First Class Honours
Additional Certifications
Customs Procedures & Documentation from the Chartered Institute of Export & Trade
Postgraduate Diploma from the Institute of Physics and Engineering in Medicine
Expertise
Industrial Vacuum Cleaners, Product Design, Product Development, Business Development, Manufacturing, Engineering, Design of Experiments, Project Management, Business Strategy, Change Management, Customer Service, Science and Technology